>From flo@mediaways.net Sat Jan 29 23:14:00 2000 Return-Path: Delivered-To: flo@paradigm.rfc822.org Received: by paradigm.rfc822.org (Postfix, from userid 10) id 153278FC8; Sat, 29 Jan 2000 23:14:00 +0100 (CET) Received: from ping.mediaways.net (ping.mediaways.net [195.71.129.161]) by noose.gt.owl.de (Postfix) with ESMTP id 0A3AD7F3 for ; Sat, 29 Jan 2000 23:37:37 +0100 (CET) Received: by ping.mediaways.net (Postfix, from userid 1000) id 9FE1924374; Sat, 29 Jan 2000 23:37:36 +0100 (CET) Date: Sun, 21 Nov 1999 18:28:44 +0100 From: Florian Lohoff To: all@mediaways.net Subject: Aus der Reihe: "Was sie schon immer Wissen wollten ..." Message-ID: <19991121182844.A14074@ping.mediaways.net> Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii X-Mailer: Mutt 0.95.3i Resent-From: flo@mediaways.net Resent-Date: Sat, 29 Jan 2000 23:37:36 +0100 Resent-To: flo@rfc822.org Resent-Message-Id: <20000129223736.9FE1924374@ping.mediaways.net> Status: RO Content-Length: 3907 Lines: 93 Heute: Mail Es gibt im Netz ein paar Verhaltensregeln oder Respektsformen bei Mailkommunikation die leider zunehmend in Vergessenheit geraten. Wie Mailkommunikation stattfinden sollte ist naeher in der sog. Netiquette beschrieben. http://www.ietf.org/rfc/rfc1855.txt Ein paar Zitate die bei Netizens am meisten beachtet werden: -----------------schnipp-------------------------------------------------- - Be brief without being overly terse. When replying to a message, include enough original material to be understood but no more. It is extremely bad form to simply reply to a message by including all the previous message: edit out all the irrelevant material. - If you are sending a reply to a message or a posting be sure you summarize the original at the top of the message, or include just enough text of the original to give a context. This will make sure readers understand when they start to read your response. Since NetNews, especially, is proliferated by distributing the postings from one host to another, it is possible to see a response to a message before seeing the original. Giving context helps everyone. But do not include the entire original! - If you include a signature keep it short. Rule of thumb is no longer than 4 lines. Remember that many people pay for connectivity by the minute, and the longer your message is, the more they pay. - Limit line length to fewer than 65 characters and end a line with a carriage return. - Use symbols for emphasis. That *is* what I meant. Use underscores for underlining. _War and Peace_ is my favorite book. - Use mixed case. UPPER CASE LOOKS AS IF YOU'RE SHOUTING. - Make things easy for the recipient. Many mailers strip header information which includes your return address. In order to ensure that people know who you are, be sure to include a line or two at the end of your message with contact information. You can create this file ahead of time and add it to the end of your messages. (Some mailers do this automatically.) In Internet parlance, this is known as a ".sig" or "signature" file. Your .sig file takes the place of your business card. (And you can have more than one to apply in different circumstances.) - Delivery receipts, non-delivery notices, and vacation programs are neither totally standardized nor totally reliable across the range of systems connected to Internet mail. They are invasive when sent to mailing lists, and some people consider delivery receipts an invasion of privacy. In short, do not use them. -------------------------schnapp--------------------------------------- Leider unterstutzen einen die Windows Mail Reader nicht gerade dabei "Regelkonforme" Mails zu produzieren. Am meisten begangene Fehler sind. - Ueber eine Mail zu antworten. Die Normale Leserichtung ist von Oben nach Unten. Um aber die Antwort zu verstehen muss ich die Frage lesen. - Die Komplette Mail (Header und Signature) mitQuoten. Fuer den Leser ist es schwierig hierbei die wichtigen Punkte aus der Mail zu extrahieren. Daher alles loeschen was nicht unbedingt notwendig ist. - Keine oder uebergrosse Signature Eine Signature soll dazu dienen zusaetzliche Contact Informations zu enthalten, Email Addresse und ggfs. Telefonnummer. Netscape Visitenkarten sind nicht hilfreich. Die ganzen Massnahmen sind extrem hilfreich wenn es darum geht mengen von Mail zu verarbeiten in annehmbarer Zeit, und bei Artgenossen mit >500-1000 Mails/Tag geht es darum ueberhaupt eine Antwort zu bekommen. Je schwieriger die Mail desto Unwahrscheinlicher. Flo -- Florian.Lohoff@mediaWays.net +49-5241-80-7085 "Apathy is not the problem, it's the solution"